• The China that China doesn't want you to think about: A crisis rooted in two Chinas

• A corporation that understands customer support should ALWAYS be a core service: Nintendo Repairs Out-Of-Warranty Wii In One Day, For Free

• Speaking about corporations and customer support -- the fall out continues, as talked about by Bill Harris: Spore (four) .

• Something I've had recent personal experience with -- it's hard to keep to your principles, and stay employed. -- Xbox 360 Tester Fired Over Defect Exposé. And I think there's something wrong with a society constructed like that. (There are exceptions which think you need, mainly in the area of first responders, but I'll stick with the general conclusion for now and avoid writing a huge aside post on principle, belief, employment and what happens when they collide...)

• Hubble Finds Unidentified Object in Space, Scientists Puzzled -- The most inspiring words on the map are terra incognita - unknown territory. -- Daniel J. Boorstin.

Tags: interesting links